Privacy Policy

1) Information We Collect

We may collect the following categories of information:

• Account details: name, email, phone (if provided), country/timezone, and basic profile information.
• Learning details: level, goals, class notes (if shared), attendance, and progress tracking.
• Payments (if applicable): billing name and payment status. (Card details are typically processed by payment providers and not stored on our servers.)
• Communications: messages you send to support (email/WhatsApp/contact forms) and our replies.
• Technical data: IP address, device/browser type, pages visited, and basic analytics for security and performance.

2) How We Use Your Information

We use your information to:

• Provide classes, schedule sessions, and deliver learning support.
• Communicate with you about trials, bookings, rescheduling, and program updates.
• Process payments and confirm subscriptions when applicable.
• Improve our services, content quality, and student experience.
• Maintain security, prevent abuse, and comply with legal obligations.

3) Cookies & Analytics

We may use cookies and similar technologies to remember preferences, improve performance, and understand website usage. You can control cookies via your browser settings. Disabling cookies may affect certain site features.

If we use analytics tools, they may collect aggregated usage data (e.g., pages visited, time on site). We use this data to improve content and performance.

4) Sharing, Processors & Third Parties

We do not sell your personal information. We may share data only in these cases:

• Service providers: hosting, email delivery, analytics, payment processing, or communication tools (as needed).
• Legal obligations: if required by law, regulation, or valid legal requests.
• Protecting rights: to prevent fraud, abuse, or security incidents.

Third-party services operate under their own privacy policies. We recommend reviewing them when relevant.

5) Data Security & Retention

We apply reasonable technical and organizational safeguards to protect your information. No system is 100% secure, but we work to prevent unauthorized access and misuse.

We retain personal information only as long as needed for the purposes described in this policy, or as required by law (e.g., financial records).

6) Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (where applicable).
• Object to or restrict certain processing (where applicable).

To make a request, contact us through the contact page. We may need to verify your identity before processing requests.

7) Children’s Privacy

We may provide programs for children. When necessary, a parent/guardian may be asked to provide consent, manage bookings, or communicate on behalf of the child.

If you believe a child has provided personal information without appropriate consent, contact us to address it.

8) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page, and adjust the “Last Updated” date. Continued use of our site after updates means you accept the revised policy.